Your Work Remotely data

What to include

Tell us that the request concerns Work Remotely, whether you use iOS or Android, and what you want us to do. Your app version and country can help us locate the appropriate process and deadline. If you have an app support reference, include it. If you cannot access the app, say so; you can still submit a request.

We will explain any proportionate verification needed before releasing or deleting records. A device ID alone is not proof of ownership, and an email address alone may not identify a device-based record. Do not send passwords, access/refresh tokens, full card details, a passport or a new copy of your CV as routine identification.

What your request can cover

You can ask for current and prior submitted CVs, generated CV history, saved alert settings, device-associated analytics, push and session information, related purchase/support records that we can identify, and an explanation of purposes, recipients and retention. We arrange a downloadable electronic copy of eligible data after verification; the current app's CV PDF export is not a complete personal-data export.

Favorites, AI text saved with favorites, drafts and preferences may exist only on your device. We cannot retrieve those remotely and will explain how to handle them separately. Authentication secrets and other people's personal data are not disclosed as part of your export.

Deleting data

Specify whether you want only CV data removed or all personal data associated with your use that we can identify. A full request also covers alerts, push tokens, device-associated analytics and sessions, subject to applicable legal exceptions.

In current app versions, Resume → menu → Delete Resume requests deletion of the current CV, previous originals and generated history from the active resume database. It does not remove all other server records, local favorites or copies already exported. If this control is unavailable without Premium, use this page; you do not need to purchase access or agree to new AI processing to request deletion.

Deletion from active systems and expiry of backup or provider copies are different steps. We will explain what was deleted, what must be retained, why and for how long, and any remaining local steps. We do not promise that every copy disappears immediately. See the retention information.

Uninstalling does not delete server records. Deleting data does not cancel an iOS subscription: manage that separately through Apple. Android Premium is currently a one-time purchase.

AI, analytics and advertising choices

For withdrawal of AI consent, use the button above and stop making new AI requests while the request is handled. Tell us separately if you also want stored CVs deleted. For an analytics objection or restriction request, email us; existing versions do not have a dedicated analytics switch.

On Android, review Settings → Ad privacy options where available. You can also request an opt-out of sale, sharing and targeted advertising. Ask us about applicable authorised-agent or appeal procedures. A browser privacy signal does not necessarily control a separate mobile app.

Response times and complaints

We use the applicable legal deadline: normally one calendar month for EU/UK rights requests; 15 days for Brazil's full access response; 10 calendar days for access and 5 business days for correction/deletion in Argentina; and generally 45 days for covered California access/correction/deletion requests, with shorter opt-out rules. Permitted exceptions and extensions vary. India has phased DPDP commencement. Details and regulator links are in the Privacy Policy.

EU GDPR also applies to processing in the context of our Cyprus establishment when a user lives elsewhere. Where laws overlap, we meet all applicable deadlines; a longer regional period does not replace a shorter one. We explain any verification, extension, refusal or required retention. Ordinary requests are free. Where the UK complaint duty applies, we acknowledge a privacy complaint within 30 days and respond without undue delay. You retain your right to contact the relevant regulator.

Write to us in your language

Чтобы запросить копию или удаление данных Work Remotely, отозвать согласие на AI-обработку или подать жалобу, напишите на hello@truebloom.ltd. Укажите iOS или Android и суть запроса. Подписка не нужна. Не присылайте пароли, токены или паспорт.

Für eine Datenkopie, Löschung, den Widerruf der KI-Einwilligung oder eine Datenschutzbeschwerde schreiben Sie an hello@truebloom.ltd. Nennen Sie Work Remotely, iOS oder Android und Ihr Anliegen. Kein Abonnement erforderlich. Senden Sie keine Passwörter, Zugriffstoken oder Ausweisdokumente.

Pour une copie, une suppression, un retrait du consentement au traitement par IA ou une réclamation, écrivez à hello@truebloom.ltd en indiquant Work Remotely, iOS ou Android et votre demande. Aucun abonnement requis. N'envoyez ni mot de passe, ni jeton d'accès, ni pièce d'identité.

Para solicitar una copia, eliminar sus datos, retirar el consentimiento para IA o presentar una reclamación, escriba a hello@truebloom.ltd. Indique Work Remotely, iOS o Android y su solicitud. No necesita una suscripción. No envíe contraseñas, tokens ni documentos de identidad.

Para pedir uma cópia, excluir seus dados, revogar o consentimento para IA ou apresentar uma reclamação, escreva para hello@truebloom.ltd. Informe Work Remotely, iOS ou Android e seu pedido. Não é necessária assinatura. Não envie senhas, tokens ou documentos de identidade.

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